Please be advised that we experienced a fault on one of our core routers at 09h03 this morning. This issue affected various customers in various locations. Due to the complexity of the issue, it, unfortunately, took some time to isolate and resolve.
We sincerely apologise for this unfortunate incident.
We at PCN pride ourselves on providing an extremely high uptime and reliable service to our customers, so please rest assured that we will be taking steps to mitigate this type of issue from reoccurring in the future.