25th March 2020

Octotel Fibre General Outage

Dear Customer, Please see an email below from Octotel, which may affect your Fibre connectivity at home/work:

We are aware that certain customers in the following areas are experiencing an authentication issue:

Sea Point Green Point Woodstock Melkbos Strand Blouberg Vredehoek Mutual Heights

Octotel Engineers are working to resolve the issue as a matter of urgency.

We sincerely apologise for the inconvenience caused.

Further feedback will be provided.

Kind Regards

Octotel Noc